There’s no particular guide for troubleshooting the Play Store, but there are certain methods that can help in rebooting the application. But before you try these methods, make sure that the problems you are facing are in the Play Store itself rather than the device. Many times a temporary server issue can be the reason for authentication errors in the Google Play Store.

Google Play Store Not Working? 10 Ways To Fix It!

There can be various reasons why your Google Play store is not working like there may be an issue with the Internet connection, simple misfire inside the app, the phone is not updated, etc.

Google Play Store Not Working? 10 Ways To Fix It! Method 1: Check Internet Connection and Date and Time Settings Method 2: Cleaning of Cache Data of Play Store Method 3: Delete all the data and Settings from Play Store Method 4: Reconnecting the Google Account Method 5: Uninstall Google Play Store Updates Method 6: Force Stop Google Play Store Method 7: Check Disabled apps Method 8: Disable the VPN Method 9: Restart Your Phone Method 10: Factory Reset Your Phone

Before digging deep into the reason, you should try restarting your phone. Sometimes simply rebooting the device can resolve the problem. If the problem persists even after restarting the device, then you’ll have to go through the guide to resolve your issue.

Method 1: Check Internet Connection and Date and Time Settings

The basic requirement to run or download any app from the Google Play Store is an Internet connection. So it is important to check the internet connectivity to make the Google Play Store function properly. Try to switch from Wi-Fi to mobile data or vice versa. You can also try switching on the Airplane mode and then turning it off. Try opening the Google Play Store. It may work properly now. Many times the basic data & time settings stop Google from connecting to the Google Play Store. So, it is mandatory to keep the date & time updated. To update the Date & Time settings, follow these steps:

  1. Open Settings on your Android smartphone,

  2. Search for Date and time option in the search bar or tap on Additional Settings option from the settings menu,          

  3. Tap on Date and Time Option.

  4. Toggle on the button next to Automatic date & time. If it is already on, then toggle OFF and toggle ON again by tapping on it.

After completing these steps, go back to the play store and try to connect it.

Method 2: Cleaning of Cache Data of Play Store

Whenever you run the Play store, some data is stored in the cache, most of which is unnecessary data. This unnecessary data gets corrupted easily due to which Google play does not work properly issue arises. So, it is very important to clear this unnecessary cache data. To clean cache data of play store follow these steps:

  1. Open Settings on your Android smartphone.

  2. Search for Google Play Store option in the search bar or tap on Apps option then tap on Manage Apps option from the list below.                  

  3. Again search or find manually for the google play store option from the list then Tap on it to open.

  4. In the Google Play Store option, tap on the Clear Data option.  

  5. A dialogue box will appear. Tap on the Clear cache option.

  6. A confirmation dialogue box will appear. Click on the OK button. the cache memory will be cleared.

After completing the above steps, again try to run Google play store. It may work fine now.

Method 3: Delete all the data and Settings from Play Store

By deleting all the data of the play store and resetting the settings, the Google Play Store may start working properly. To delete all the data and settings of the Google Play Store, follow these steps:

  1. Open Settings on your smartphone.

  2. Search for Google Play Store option in the search bar or tap on Apps option then tap on Manage Apps option from the list below.    

  3. Again search or find manually the Google play store option from the list then Tap on it to open.

  4. In the Google Play Store option, tap on the Clear Data option.

  5. A dialogue box will appear. Tap on clear all data option.

  6. A confirmation box will pop up. Tap on OK.

After completing the above steps, you may be able to fix Google Play Store Not Working issue. 

Method 4: Reconnecting the Google Account

If the Google account is not connected properly to your device, it may cause the Google Play Store to malfunction. By disconnecting the Google account and connecting it again, your problem can be fixed. To disconnect the Google account and reconnect it follow these steps: 1.Open Settings on your smartphone.

  1. Search for Accounts option in the search bar or Tap on Accounts option from the list below.          

  2. In the Accounts option, tap on the Google account, which is connected to your play store.

  3. Tap on the Remove account option on the screen.

  4. A pop-up will appear on the screen, tap on Remove account.

  5. Go back to the Accounts menu and tap on the Add account options.

  6. Tap on the Google option from the list, and on the next screen, tap on Sign in to the Google account, which was connected earlier to the Play Store.

After reconnecting your account, try to rerun the Google play store. The issue will be fixed now.

Method 5: Uninstall Google Play Store Updates

If you have updated the Google play store recently and you are facing issue opening the Google play store, then it may be possible that this issue is due to the recent Google play store update. By uninstalling the last Google play store update, your problem can be fixed. Also Read: 3 Ways to Update Google Play Store

  1. Open Settings on your smartphone.

  2. Search for Google Play Store option in the search bar or click on Apps option then tap on Manage Apps option from the list below.        

  3. Again search or find manually for the Google Play Store option from the list then Tap on it to open it.

  4. Inside the Google Play Store application, tap on the Uninstall option.

  5. A confirmation pop up will appear on the screen click on OK.

After completing these steps, Google play store may start working now.

Method 6: Force Stop Google Play Store

The Google play store may start working when restarted. But before restarting the Play Store, you may need to force stop it. To Force Stop Google Play Store, follow the below steps:

  1. Open Settings on your smartphone.

  2. Search for Google Play Store option in the search bar or tap on Apps option then tap on Manage Apps option from the list below.                  

  3. Again search or find manually for the google play store option from the list then Tap on it to open.

  4. In the Google Play Store option, tap on the Force Stop option.

  5. A pop up will appear. Click on OK/Force Stop.

  6. Restart the Google Play Store. After the Google play store restarts, you may be able to fix Google Play Store Not Working issue. 

Method 7: Check Disabled apps

If you have some disabled apps, then it may be possible that those disabled apps are interfering with your Google play store. By enabling those apps, your problem may be fixed. To check the list of disabled apps, follow these steps:

  1. Open Settings of your smartphone.

  2. Search for Apps option in the search bar or Tap on Apps option from the menu then tap on Manage Apps option from the list below.      

  3. You will see a list of all the Apps. If any app is disabled, tap on it, and enable it.

After enabling all the disabled apps, try to rerun the Google Play store. It may work properly now.

Method 8: Disable the VPN

VPN acts as a proxy, which lets you access all the sites from different geographic locations. Sometimes, if the proxy is enabled, it may interfere with the Google Play Store working. By disabling the VPN, the Google play store may start working properly. To disable the VPN, follow these steps:

  1. Open Settings on your smartphone.

  2. Search for a VPN in the search bar or select the VPN option from the Settings menu.

  3. Click on the VPN and then disable it by toggling off the switch next to VPN.

After the VPN is disabled, the Google Play store may start working properly.

Method 9: Restart Your Phone

Sometimes, by simply restarting your phone, the Google play store may start working properly as restarting the phone will delete the temporary files which may be stopping Google Play store from working. To restart your phone follow these steps:

  1. Press the Power button to open the menu, which has the option to Restart the device. Tap on the Restart option.

After restarting the phone, Google play store may start working.

Method 10: Factory Reset Your Phone

If none of the above methods work, then the last option left is to factory reset your phone. But be careful as a factory reset will delete all the data from your phone. To factory reset your phone follow these steps:

  1. Open Settings of your smartphone.

  2. Search for Factory Reset in the search bar or tap on backup and reset option from the settings menu.         

  3. Click on the Factory data reset on the screen.

  4. Click on the Reset option on the next screen.

After the factory reset is completed, restart your phone and run the Google play store. It may work properly now. Also Read: 11 Tips To Fix Google Pay Not Working Issue Hopefully, using the methods mentioned in the guide, your issue related to the Google Play Store not working will be fixed. But if you still have questions then feel free to ask them in the comment section.

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